Why Cant I See Notes On Instagram? – Reasons & Solutions

Recently, Instagram has launched a new app feature called Notes. But, many of the users are not getting this new feature. Are you experiencing the safe issue and thinking ”Why Cant I See Notes On Instagram?” Don’t worry, we have the solution!

Why Cant I See Notes On Instagram
Image Credit - Meta

You may not see Notes on Instagram for few things such as not updating the app, location not supported yet, or the feature may not rolled out to you!

In this article, we are going to give an answer about why you can’t see notes on Instagram. And most importantly, what are the best ways to fix Instagram Notes not showing problem. So, without any further do, let’s go!

What Is Notes On Instagram?

Instagram notes are a way to update your status with 60 characters. You can use emojis along with text. And it will last for about 24 hours. So, it is kind of like a Facebook story on Instagram. The Notes will show above your profile photo at the top of the Chats section.

Why Cant I See Notes On Instagram?

There are few things why you can not see notes on Instagram. Here are top three reasons we found in our research:

For Not Updating The App

If you have not updated the Instagram app yet then, you will not be able to use the all-new feature of Notes. This is the primary and the most happened reason for not seeing notes on your Instagram.

2. For Location

Instagram notes feature is not available for every country at this moment. Because, this feature is only available to the United States, United Kingdom, Europe, and Japan right now. So, if you are from another region, you will not be able to see Instagram notes on your profile.

3. Feature Not Rolled Out

It can take time to roll out this feature to your account. So, if you wait for some time, the Instagram notes feature will surely come to your account!

7 Best Ways to Fix Instagram Notes Not Showing

Now, we know why you may not be able to see the Instagram notes feature. Let’s have a look at the 7 best ways to fix Instagram Notes not showing errors below:

1. Update Instagram

The first thing you should do is to check for an update. Go to the Play store or App store and search Instagram. If the app is showing any update, simply do that. It will bring you the newest features like notes in your account.

2. Reinstall Instagram

If you have updated your Instagram app but still not getting it, then there may be an installation error. So, uninstall the app and reinstall it. This will bring you the noes feature!

3. Avoid VPN

As we said earlier, the Instagram notes feature is only available in certain countries. SO, if you are from out of this supported country, you may want to use VPN to access the feature. But, we say you to not do that. Instead of doing that, wait for some moments to be rolled out in your region.

4. Clear App Cache

Sometimes, an app cache can hamper some of the features of any app. In this case, the corrupted cache can cause this error of not seeing Instagram notes. So, clearing the app cache is a good option. To clear the Instagram app cache follow these steps:


For Android:

  • Go to settings.
  • Then look for the App list or search ”App” and go to the App list.
  • Find Instagram App.
  • Go to ”Storage”.
  • Now, click on clear cache or clear data.

For iPhone:

  • Go to settings.
  • Then go to General.
  • Then go to iPhone Storage.
  • Search for Instagram App.
  • Then delete the cache by clicking Offload App.

5. Use Another Account

If you have another Instagram account then we recommend you to log in to that and see if the account has this feature activated. If you see that, the account has this notes feature, then we recommend you to use this account until this feature rolls out to your main account.

6. Wait For Some Time

If you have done all these steps, then the only reason the Notes are not visible on your account is because of the feature not rolled out to your account issue. In this case, you can’t do anything. In this case, only waiting is the one solution. Wait for a moment. We recommend you to wait for about 7 days.

7. Contact Support

If you have done all these and still can’t see the Notes feature on your Instagram account then it’s time to contact the Instagram support center. Go to this Support Link and contact them about your notes issue. Then, the support team will look after the issue.


For video tutorial, you can check out this YouTube Video.


Q. Why can I not see Instagram notes?

You may not be able to see Instagram notes for not updating the app, location restriction, or feature not rolled out error.

Q. How do you get the notes feature on Instagram?

You Should update the Instagram app to get the notes feature on Instagram.

Q. Who can see notes on Instagram?

Once you publish a note on Instagram it can be seen by you and other  who are at the top of your chatlist for 24 hours.


In conclusion, if you are wondering ”Why Cant I See Notes On Instagram?” then, we hope this article gave you 3 exact reasons for that. Also, in this article, we have shown you the 7 best ways to fix this issue so that you can enjoy this new Instagram feature without any obstacle!


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Disclaimer: We do not guarantee that every piece of information on this page is 100% accurate.

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