Fix The Email You Provided is Not Supported ChatGPT Error

If you are encountering ”The Email You Provided is Not Supported ChatGPT Error” then, you have come to the right place. In this article, we will show you seven effective fixes to solve this issue. Let’s dive into the fixes without any further do!

The Email You Provided is Not Supported ChatGPT Error

To fix the email you provided is not supported ChatGPT error, you should check your email address, check internet connection, clear cache and cookies, sign up using Google, or wait for a moment.

Why Does Email You Provided is Not Supported ChatGPT Error Occurs?

This error is very commonly seen in many ChatGPT users. There is nothing to worry if you see this error. Because this error usually occurs due to typing mistakes in email addresses. When a user types an email address, if he/she wrongly types the domain name, the OpenAI will show this error.


For example, an email address is but, if a user types, the OpenAI will show this error. But, this is not the only reason. There can be other reasons such as internet issues, browser cookies issues, server issues, etc.

How To Fix The Email You Provided is Not Supported ChatGPT Error?

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Below, we have shown you the seven most effective fixes for this issue. We have gone through it step-by-step so that you can implement it on your own very easily.

1. Check Email Address

The first thing first, this issue can be easily solved by checking your email address. If you type this wrong, it will show this error. So, check your email and make sure that you have the exact same email as it is. After checking, click on continue. This issue is most probably going to be solved by doing this.

2. Check Internet Connection

The next thing that you can do is check your internet connection. Now, why i am telling this? Sometimes your device’s connection with OpenAI’s database can get inturapted if you lack a strong internet connection. This may result in a glitch and show you this error.

3. Clear Cache & Cookies

You can also try to solve this error by clearing your browser’s cache and cookies. Because, if your browser contains a corrupted cache and cookies then, it may show this error. Now, Follow these steps to clear it.


For Chrome:

  • Open Chrome.
  • Click on the three-dot iconThree Dot
  • Now, Click on More Tools > Clear Browsing Data.
  • Select the time range.
  • Now, Clear Data.

For Firefox:

  • Open Firefox.
  • At the top right corner, Click on Menu Fx89menuButton 
  • Now, Select ”Privacy & Security”.
  • Now, go to ”Cookies and Site Data” > Click on ”Clear Data”.
  • Click on Clear.

For Safari:

  • Open Safari App 
  • Go to Settings > Privacy.
  • Now, Click on ”Manage Website Data”.
  • Select websites that you want to clear data.
  • Then click, Remove or Remove All.

For Edge:

  • Open Microsoft Edge.
  • Click on the three-dot > Settings ⚙️
  • Then, Clear Browsing Data > Choose What To Clear.
  • Check ”Cookies and website data”. 
  • Clear.

4. Sign Up Using Google

If you are continuously getting this error at the time of sign-up in ChatGPT then, you can skip the process to sign up using your email. You can use your Google, Microsoft, or Apple account to sign up. Follow these steps to sign up using Google:


  • Go to OpenAI. Click on Sign up.
  • Then look at the bottom. There is an option saying Sign Up with Google. Click on it.
  • Then there will be a list of Google accounts that you are using or logged in to. Choose any one of them that you want to sign up with.
  • Allow ChatGPT to access.
  • That’s it. You are done.

5. Switch Your Browser

You can also try to fix this issue by changing your web browser. Or, you can update the existing browser (If any is available). For choosing a web browser, we recommend you go with a well-secured browser such as Bing, Brave, etc.

6. Use Incognito Mode

One more thing that you can do is use the incognito mode of your browser. This will bypass any cache and cookies-related issues and work as a fresh new browser. Go to and sign up using your email now. This may work.

7. Wait For A Moment

The last but not the least, if you have done all these fixes but the outcome is zero, then you can change your email address. If still shows the same issue then, it’s better to wait for some time. In the meantime, you can Contact ChatGPT for any further help regarding this issue.


Q. Why is ChatGPT saying my email is not supported?

ChatGPT may say your email is not supported because of an email address typing error. Check your email address if you have made any typing mistakes or not.

Q. What emails are supported by ChatGPT?

All of the major emails are supported by ChatGPT such as Gmail, Yahoo, Outlook, etc.

Q. Can I use ChatGPT for free?

Yes, You can use the ChaGPT for free. All you need to do is go to and click on Sign up. Then, give your email, and password and sign up for free!


In conclusion, If you are encountering The Email You Provided is Not Supported ChatGPT Error then, there is nothing to worry about. Because, this error can be easily solved by checking your email address, changing your email address, checking your internet connection, etc.


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