How to Fix the ChatGPT Send Button Not Working

ChatGPT is an amazing AI-powered chatbot that has the capability to generate human-like responses by analyzing our queries. But recently, there has been an issue reported that users are not able to send their queries in this chatbot! If you are also facing this same issue, then you have come to the right place as here we will show you how you can fix the ChatGPT Send Button Not Working.

How to Fix the ChatGPT Send Button Not Working

To fix the ChatGPT Send Button Not Working error, you should try checking your internet connection, clearing the browser’s cache & cookies, checking ChatGPT status, disabling browser extensions, waiting for a moment, etc.

What Causes ChatGPT Send Button Not Working Error?

This issue can occur for many reasons. But, according to many users, this issue is occurring for three primary reasons. Let’s have a look at these.

1. Browser Cache & Cookies

If your browser’s cache and cookies are not working fine, then the issue of the ChatGPT send button not working will show up. Because corrupted cache and cookies will block the connection between your device to ChatGPT’s server.

2. Server Down Issue

If the server of OpenAI ChatGPT is down then, this error can arrive. The Server can be down for many reasons such as server maintenance, server error, etc. You will have to wait until the server down issue resolves.

3. Slow Internet Connection

Thirdly, if you lack a strong internet connection then, this issue can arise as well. Because ChatGPT requires a strong internet connection to run. If your device is not haivng a strong connection, you can expect this error!

How to Fix the ChatGPT Send Button Not Working

How To Create A ChatGPT Account
AI ChatBot - Image Via Freepik

Having this kind of error is really frustrating as this hampers the regular use of ChatGPT. But, there is nothing to worry about! We have provided you with 9 effective fixes that will resolve the ChatGPT Send Button Not Working error. Follow the fixes step-by-step to get started:

1. Use Strong Internet Connection

First thing first, if you have a weak internet connection, then use a stronger one. You can check your device’s internet connection by going to After checking, if you find that your device is lacking a strong connection, contact your internet provider or switch to a better internet connection.

2. Clear Browser's Cache & Cookies

As we have mentioned above, if your browser’s cache is corrupted then, it can block the data connection between your device and ChatGPT’s server. In this case, a simple clean-up of the browser’s cache & cookies can fix it. Here is how you can do that:


For Chrome:

  • Open Chrome.
  • Click on the three-dot iconThree Dot
  • Now, Click on More Tools > Clear Browsing Data.
  • Select the time range.
  • Now, Clear Data.

For Firefox:

  • Open Firefox.
  • At the top right corner, Click on Menu Fx89menuButton 
  • Now, Select ”Privacy & Security”.
  • Now, go to ”Cookies and Site Data” > Click on ”Clear Data”.
  • Click on Clear.

For Safari:

  • Open Safari App 
  • Go to Settings > Privacy.
  • Now, Click on ”Manage Website Data”.
  • Select websites that you want to clear data.
  • Then click, Remove or Remove All.

For Edge:

  • Open Microsoft Edge.
  • Click on the three-dot > Settings ⚙️
  • Then, Clear Browsing Data > Choose What To Clear.
  • Check ”Cookies and website data”. 
  • Clear.

3. Check ChatGPT Status

If the ChatGPT’s server is down, this issue can come up. In this case, you will have to check whether the server is up or down. To check the ChatGPT server status, you should go to the ChatGPT Status. If you see that the server is temporarily down, then you will have to wait until the server gets up again. Usually, it takes 30-60 minutes to get up and running again.

4. Disable Browser Extensions

If you are using extensions on your browser then, this can also cause this problem. In this case, you will have to manually disable and check browser extensions, one by one. In this case, go to your browser’s MenuThree Dot > Extensions > Manage Extensions. Now, disable extensions and check them one by one.

5. Create Another Chat

One more thing that you can try is, creating another chat. Sometimes, this works. To create a new chat, Simply click on ”New Chat” at the left side of your ChatGPT’s dashboard. Now, write a prompt and try to send it. See if it works or not.

6. Change Your Browser

You can also try to solve this issue by changing your browser. This is very helpful especially, if your browser is having some internal error in it. After changing your browser open the ChatGPT and try to send a query. You can also try using the incognito mode. This can solve the issue easily.

7. Use it in Less Pick Hours

If the ChatGPT’s server is busy then, this can refuse to take any new queries. Hence, the send button may not be working. In this case, you will have to use it in less pick hours. The pick hours for CHatGPT are usually between 7 AM – 12 AM.

8. Wait for a Moment

If you have done all of these but nothing is working for you then, it’s best to wait for a moment. If this issue is happening because of ChatGPT’s internal error, then it’s up to the developers of ChatGPT. We recommend you wait between 1-3 days. In the mean time, you can use some other ChatGPT alternatives such as Google Bard, Bing Chat, HuggingChat, etc.

9. Reach Out the Support Center

The last but not the least, you will have to reach out to the customer support center of OpenAI ChatGPT. To reach out to them, go to ChatGPT Help. A messaging pop-up will arise after a few seconds in the bottom-right corner. Click on it and send your message about this issue. The OpenAI team will contact you with the fixes.


Q. Why is ChatGPT not letting me send messages?

The ChatGPT may not letting you to send messages because of server overload issues, Chache & cookies issues, Server down issues, etc.

Q. What is the problem with ChatGPT?

The ChatGPT can be having problems because of its server overload issues, Server down issues, etc. In this case, you will have to wait and use it in less pick hours.

Q. Why can't i enter questions on ChatGPT?

You may not be able to enter questions on ChatGPT because of its server overload issues, server down issues, your browser’s cache and cookies issues, etc.


In conclusion, You can fix the ChatGPT Send Button Not Working error easily by following the 9 fixes that we have mentioned above. You can try to fix it by clearing cache & cookies, checking ChatGPT server status, Disabling browser extensions, using it in less pick hours, and so on. We hope this article was helpful to you. Thanks for reading!


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